— contacts
My Account
Home
Daily command center
Daily tasks
— complete
Follow-ups due
— due today
Upcoming launches
Next 30 days
Important links
Quick access
Activity, last 7 days
Your weekly listings
Manual upcoming projects
Contacts
Buyers · Sellers · Agents · Landlords · Tenants
Outreach
Segment → Brochure → Send in bulk
Smart Segment Builder
contacts match — recipients update automatically
1 · Recipients 0 selected
2 · Message
[Name] = first name · [Brochure] = link
3 · BrochureNone selected
Custom link:
4 · Send
Follow-up
Today · This week · Later
Today
This week
Later
What's New
Latest updates to Qadim
🤝
Network Tab
Your professional network in one place. Add community specialist agents and developer reps. Search by community — "Palm" instantly shows every Palm Jumeirah expert you know.
🟣
Expanded Lead Statuses
8 status options to track every lead stage — Hot 🔥, Warm ☀, Cold ❄, Opportunity 🟣, Never contacted 📵, Lost contact 👻, Not ready ⏳, Already bought 🏠.
🔥 Hot 🟣 Opportunity 👻 Lost contact 🏠 Bought
🛏
Bedrooms & Nationality
Every contact now has Bedrooms (Studio–5+BR), Nationality and Timezone fields. Know exactly what each client is looking for and when it's the right time to call.
📅
First & Last Contacted
Track both the first time you spoke to a lead and the last time. See exactly how long a contact has been in your pipeline at a glance.
🔄
Circle Back Intervals
Follow-up reminders now include Monthly, 3-month, 6-month and 1-year circle backs — perfect for nurturing long-term leads without losing touch.
Monthly 3 months 6 months 1 year
🏷
Client Type Tags
New Client Type category in Tag Manager — High ticket, Multi-property portfolio, Distress buyer, First-time buyer, Cash buyer, Investor fund.
🎯
Property Watchlist & Match Engine
Save exactly what each buyer wants. When you get a listing, click "Find Buyers" — Qadim matches it against all open requests with a match score. 90d+ waiting buyers flagged in red automatically.
🏙
Community Hub
Market intelligence for 10 Dubai communities — yields, appreciation, schools, transport, hot spots, upcoming projects. Live connected to your watchlist and network agents.
📞
Contact Attempt Counter
Track how many times you have tried to reach a lead. Visible on every contact — especially useful for Never contacted status to know when to stop or escalate.
🔗
Network → Contacts & Watchlist → Outreach
Import any network agent directly into Contacts. Jump from a Watchlist buyer request straight to Outreach with a personalised message pre-filled — zero friction from lead to action.
🏢
Owner Datasheets
Upload building owner lists as CSV. Search 4,000+ owners by name, phone or bedroom type. Match any Watchlist request to find off-market sellers in seconds. Add any owner to Contacts with one tap.
Coming soon
WhatsApp Business API · Automated alerts
Community Specialists
Developer Representatives
Property Watchlist
Track buyer requests — match them instantly when a listing appears
Community Hub
Market intelligence for every Dubai community
Analytics
Breakdown of your contact base
By category
By area
By property type
Tenants per area
Investors per area
Activity
Owner Datasheets
Building owner lists — find off-market sellers instantly
Total owners
0
Buildings
0
Communities
0
Project Launches
April–May 2026 · filter by budget, location, developer
Budget
Activity
Was du in den letzten Tagen geschafft hast
Verlauf
Verteilung nach Typ
Calls · Notes · WhatsApp · Emails · Follow-ups · Tasks
Aktuelle Einträge
Letzte 50 Aktionen
Qadim — How It Works

Your entire prospecting workflow
in one place.

Three tabs: manage contacts, send targeted bulk outreach, never miss a follow-up. Your data is yours — private, secure, accessible from any device.

1
Contacts

Import via CSV or add manually. Tag every contact with property type, area, budget and intent — this powers the smart segment filter.

2
Outreach

Build a segment (e.g. Buyers + Villa + Palm + 3M+), pick a brochure, write a message with [Name] & [Brochure] placeholders — generate personalised WhatsApp links in one click.

3
Follow-up

Three columns — Today, This week, Later. Open Qadim every morning, clear your Today column, never drop a lead. One-click WhatsApp from any follow-up card.

CSV import format
firstname, lastname, phone, email, category, company, notes, lastcontacted,
tags_proptype, tags_area, tags_budget, tags_intent

Tag columns are comma-separated e.g. Villa,Penthouse · Category values: buyer, seller, agent, landlord, tenant

Settings
Account
👤Profile
🔒Security
🔔Notifications
Workspace
🏷Tag Manager
Message Templates
Pipeline Stages
📄Brochures
Data
Contacts
📦Archive
Import / Export
💾Backup
Danger Zone
Plan
Profile
Your personal information and public-facing details
Security
Password and account access settings

Two-Factor Authentication
Add an extra layer of security to your account

Authenticator App

Use Google Authenticator, Authy or 1Password


Active Sessions
Devices currently logged into your account
DeviceLocationLast active
Chrome / macOS CurrentDubai, UAENow
Safari / iPhoneDubai, UAE2h ago
Notifications
Choose what you want to be reminded about and how
Follow-up Reminders

Daily morning digest

Summary of today's follow-ups at 8:00 AM

Same-day reminder

Push alert when a follow-up is due today

Overdue alerts

Notify when a follow-up is past due date


Activity

Weekly summary

Every Monday: contacts added, messages sent, follow-ups completed

Outreach confirmation

Confirm after bulk send is complete


Tag Manager
Customise the tags available on every contact. Changes apply globally.
Property Type Tags

Area Tags

Budget Tags

Intent Tags
Message Templates
Save reusable messages for different campaign types. Use [Name] and [Brochure] as placeholders.

Add New Template
Pipeline Stages
Define the stages in your sales pipeline. Contacts can be moved between stages.
Import Contacts
Upload a CSV file with your contacts. Existing contacts are preserved.

Click to upload .csv file

firstname, lastname, phone, email, category, company, notes, lastcontacted, tags_proptype, tags_area, tags_budget, tags_intent

CSV Template & Format Guide
Not sure how to format your file? Download the template below — it contains example contacts so you can see exactly what goes where.
What is this for?

If you have contacts in another CRM, in Excel, in Google Sheets, or in any list — you can move them all into Qadim at once by uploading a CSV file. A CSV is a simple spreadsheet that any program can export. The template shows you which columns Qadim understands and how to fill them in.

Column reference
Column nameRequired?What to put in it
firstname Required* First name of the contact
lastname Required* Last name / family name
phone Required* Phone number. Include country code e.g. +971501234567
email Optional Email address
category Optional Must be exactly one of: buyer seller agent landlord tenant investor — anything else defaults to other
company Optional Company or agency name
notes Optional Any free text — what they're looking for, how you met, anything relevant. If your text contains commas, wrap the whole cell in quotes.

* At least one of firstname, lastname, or phone must be filled — rows with all three empty are skipped.

Common mistakes to avoid
Typos in column names — First Name with a capital F and a space works, but Firstname vs firstname both work too. When in doubt, copy exact names from the template.
Wrong category value — writing Buyer with a capital B or BUYER in capitals still works. But client or lead don't exist — the contact will just land as other.
Notes with commas not in quotes — e.g. Looking for 2BR, urgent will break the row unless you wrap it: "Looking for 2BR, urgent". The template handles this correctly — use it as a reference.
Uploading the .xlsx directly — Qadim only reads .csv files. Fill in the Excel template, then export as CSV before uploading: In Excel: File → Save As → CSV UTF-8. In Google Sheets: File → Download → CSV.

Opens in Excel, Numbers, or Google Sheets. The file has two sheets: "Contacts" to fill in, "Instructions" for reference. When ready, export as CSV and upload above.

Export Contacts
Download all your contacts as a CSV file for backup or migration.
Find duplicates
Scans the full database — not just the loaded page — and groups contacts by phone, then email, then name. Preview first; nothing is deleted until you confirm. Export a backup above before applying.
Backup & Restore
Your data is stored locally. Create regular backups to avoid data loss.
Last backup: Never
Contacts: 0 · Brochures: 0 · Follow-ups: 0

Auto-backup

Daily auto-backup

Automatically download a backup every 24h when you open the app

Contact Manager
Select multiple contacts and apply actions in one go
Archive
Deleted contacts — restore or permanently delete
Brochures
Upload links to your property PDFs — used in Outreach messages
💡 Upload your PDF to Google Drive → Share → "Anyone with link" → Copy link → Paste below
Danger Zone
Irreversible actions. Proceed with caution.

Clear all follow-ups

Permanently delete all follow-up reminders. Contacts are not affected.

Clear all brochures

Remove all brochures from your library. Contacts are not affected.

Delete all contacts

Permanently delete every contact in your database. This cannot be undone. Export first.

Reset entire workspace

Permanently deletes all contacts, brochures, follow-ups, templates and settings. Cannot be undone.

Real Estate CRM · Dubai